Your Pet’s Health, Our Priority

Consultation Services That Put Your Pet First

It often begins with something small. Maybe your dog is not quite as bouncy as usual, or your cat seems quieter than normal. You notice the little changes – because you know them better than anyone else. That is when having a trusted vet to turn to makes all the difference.

At Village Vets, our consultations are more than just check-ups. They are moments where we take the time to listen, observe, and work with you to understand what your pet needs. Whether you have a quick question about a change in behaviour, a concern about their appetite, or you simply want reassurance, our vets are here to help.

From the first friendly hello to the last gentle pat before you leave, our goal is to make every appointment calm and stress-free for both you and your pet. We take the time to explain everything clearly so that you never leave with unanswered questions.

Why Consultations Matter

Sometimes, the smallest signs can be the first clue that something is not right. A limp that only happens in the morning. A sudden change in how much they are drinking. A patch of fur they have started grooming more than usual. Early advice and care can prevent small issues from becoming bigger ones.

Our consultations are a safe space for you to share your concerns and for us to examine your pet from nose to tail. We may run a health check, recommend further tests, or simply give you the reassurance that everything looks fine. Every pet is unique, so our advice is always tailored to their age, lifestyle, and medical history.

Two women smiling warmly during consultation at a black and white puppy
A tan dog with a collar stands alert in a pet store aisle

1. Frustrated with unclear medical explanations and surprise expenses:
Our 20 minute appointments give you plenty of time to ask questions and discuss treatment options with our vets.

A smiling woman with a dog during pet consultation service.

2. Finding it hard to get the support you need for long-term care:
With inclusive unlimited consults, our dedicated team of vets and nurses are on hand whenever and as often as you need us.

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3. Worried about your pet and unsure if you need to travel to an emergency clinic or can wait to see your usual vet:
Chat with us on PetsApp during the day or use our video vet triage service out of hours (VIP included benefit).

At Village Vets all these issues are resolved, giving YOUR PET—the comprehensive care they deserve, and YOU—peace of mind.

Where Consultations Fit Into Preventive Care

Many consultations lead naturally into preventive care. One of the most important parts of keeping pets healthy is making sure their vaccinations are up to date. This protects them from serious illnesses like canine distemper, parvovirus, and leptospirosis in dogs, and feline herpesvirus, calicivirus, and panleukopenia in cats. We also offer lifestyle-based vaccines, such as kennel cough for dogs who mix with other dogs, and feline leukaemia virus protection for cats who go outdoors.

Experience Exceptional Veterinary Care & Family-Like Community with

Village Vets Membership

Within Your Monthly Subscription, You and Your Pet Receive

Unlimited Consultations with our dedicated vets and nurses as often as you need them.

Annual Vaccinations to keep your pet healthy.

Regular Flea and Worm Treatments delivered to your home.

Microchipping

Access to our app for quick communication

Black background with "VidiVet" text in gray.

Out of hours Video Triage Service for Emergencies.

Discounts on Additional Services and Treatments.

Health and Weight Checks

Unlimited Consultations

Annual Vaccinations

Home delivery of flea & worm treatments

Microchipping

Out of hours Video Triage

Access to our app

Health and Weight Checks

Discounts on Additional Services

Village Vets' VIP Club

In our clients’ own words…

Our Commitment To Our Patients & Their Owners

At Village Vets, we are dedicated to delivering the highest-quality care and service for both you and your beloved pet.

A woman with long hair and a brown vest cradles a black and white puppy on her shoulder.
A person with long hair, wearing a brown quilted vest

To Guarantee An Exceptional And Friendly Experience, We Uphold These Promises:

Stress-free
Visits

We strive to ensure your pet's visit is as stress-free and pain-free as possible.

Same-Day
Appointments

If your pet is unwell, we promise to offer an appointment on the same day you call, whenever appropriate.

Transparent
Care

We will provide a detailed treatment plan and associated costs, collaborating with you to ensure it meets your budget and your pet's needs.

Consistent
Excellence

Our commitment is to always be at our best, ready to serve you and your pet with excellence.

Proactive
Wellness

We believe that maintaining your pet’s health is just as important as treating them when they are sick.

Open
Communication

We know leaving your cherished pet with us can be stressful, so we promise open, honest, and timely updates on their progress.

Proactive
Wellness

We believe that maintaining your pet’s health is just as important as treating them when they are sick.

Expertise and
Honesty

While we may not be experts in everything, we are committed to providing you with the best possible advice and will refer your pet to specialists we know and trust when needed.

Latest
Technology

We stay updated with the newest communication tools, platforms, and technological advancements to make your experience smoother and more efficient.

We strive to ensure your pets visit is as stress-free and pain-free as possible.

If your pet is unwell, we promise to offer an appointment on the same day you call, whenever appropriate.

We will provide a detailed treatment plan and associated costs, collaborating with you to ensure it meets your budget and your pet’s needs.

Our commitment is to always be at our best, ready to serve you and your pet with excellence.

We know leaving your cherished pet with us can be stressful, so we promise open, honest, and timely updates on their progress.

We believe that maintaining your pet’s health is just as important as treating them when they are sick.

While we may not be experts in everything, we are committed to providing you with the best possible advice and will refer your pet to specialists we know and trust when needed.

We stay updated with the newest communication tools, platforms, and technological advancements to make your experience smoother and more efficient.

Not sure yet?

15 Extra Reasons To Join

Within Your Monthly Subscription, You and Your Pet Receive

Close-up of a dog's face
1

Yearly full health examination with your vet.

2

12 point health check with a veterinary nurse 6 months after your pet’s annual vaccination.

3

Lungworm protection for dogs.

4

Preventative care tailored to your pet’s needs.

5

Flystrike protection for rabbits.

6

Annual senior health screen to include a full blood test, biochemistry, blood pressure check (for cats), and urinalysis (included for patients on our senior plan).

7

Nail clips with a nurse, as often as necessary.

8

Advice and guidance on:

9

Generous discounts on a range of services including:

10

Discounts on products including:

11

No joining fee.

12

No annual renewal fee.

13

Access to other members’ only offers and events.

14

Membership price is fixed for 12 months.

15

Convenient payment by monthly direct debit.

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13

Access to other members’ only offers and events.

14

Membership price is fixed for 12 months.

15

Convenient payment by monthly direct debit.

Explore Our Wide Range Of Additional Services

*These services are also available to non-members

Our Clients Love Village Vets

At Village Vets, we’re proud to be a multi-award-winning veterinary practice, recognised for our exceptional care, compassionate service, and commitment to your pets’ well-being.

What to Expect During Your Consultation

Every visit begins with a warm welcome and a gentle introduction to help your pet feel comfortable. We will talk through any changes you have noticed, carry out a thorough examination, and answer any questions you may have.

If we find something that needs further attention, we will guide you through the next steps, whether that is treatment, diagnostic tests, or scheduling a follow-up. Our consultations are never rushed, because we believe your pet deserves the time and care it takes to get things right.

Booking Your
Pet’s Consultation

If you are already a VIP member, you can book your pet’s consultation online anytime using your member access. If you are not yet a member and would like to know more about consultations, vaccinations, or the VIP plan, chat with us on Pets App and we will be happy to help.

We look forward to welcoming you and your pet to Village Vets and giving them the care they deserve every step of the way.

A smiling woman with a dog during pet consultation service.

Thinking Of Joining But Need More Information? Call Us To Have A Chat Or Pop In For A Visit

Our friendly & highly qualified care team is here for you & your pet.

Visit page of your chosen location

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Secure Your Pet’s Future With Peace Of Mind

Our membership plans ensure you have access to the highest-quality veterinary services, providing you with the reassurance that your pet’s health is always in good hands.

Dogs

£30/month

Golden Labrador Retriever with a joyful expression

Cats

£27.50/month

A fluffy orange tabby kitten with large, curious eyes

Rabbits

£16/month

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*An Additional Charge of £5 Applies to Pets Over 7 Years

 (yearly blood and urine tests included)

Why We Created The
Very Important Pet (VIP) Club

Why We Created The Very Important Pet (VIP) Club

As pet owners ourselves we thought what we would want

Two veterinary team members smiling on clinic steps.

We also understand that your busy schedules can make it hard to remember regular check-ups, vaccines and treatments so we send you regular reminders allowing you to fully enjoy the companionship of your beloved pet.

With our members-only practice, you get regular check-ups, parasite protection, and unlimited consultations with our vets or nurses – all included.

Our membership ensures your pet receives comprehensive, proactive care, allowing you to focus on the joy they bring into your life.

Join us and experience the difference that dedicated, family-run and friendly care can make.

Village Vets Crosby

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Always Be In Touch With Us Via Petsapp

Joining Us Is Easy

Sign Up Today

Visit our website, give us a call, or stop by one of our locations to get started.

Get Started

Complete a short form, select your plan, and make your first month’s payment.

Enjoy Peace Of Mind

Experience reliable vet care and rest assured your pet’s health is in the best hands.

Book An Appointment

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Use Our App

If you’re already our client

Consultation Services Frequently Asked Questions

A consultation is your chance to talk through any concerns you have about your pet’s health. We start with a gentle examination, checking everything from their eyes and ears to their heart and joints. We then discuss what we find and recommend the next steps if needed.

Yes, booking ahead helps us make sure we can give you and your pet the time and attention you deserve. However, if your pet needs urgent care, let us know and we will do our best to see you as soon as possible.

Most consultations last around 20 minutes, but if your pet needs a little more time to settle in or you have several questions, we are happy to take things at a pace that keeps everyone comfortable.

Absolutely. Consultations are the perfect time to discuss vaccinations, flea and worm treatments, dental care, diet, or anything else related to keeping your pet happy and healthy.

Yes. VIP members enjoy unlimited vet consultations at no extra cost, making it easy to seek advice whenever you need it.

Need advice Out of Hours?

Vidivet provides video triage advice for you and your pet, courtesy of Village Vets. Qualified vets will advise you on emergency care and whether you need to attend our out of hours clinic.

In Case Of Emergency

Outside of our normal working hours, genuine emergencies will be directed to Vets Now Liverpool.